The Commission by law has 20 working days to locate the records that are responsive to the request and to decide whether to release those records. The Commission may take an additional 10 days when the request involves records located in a field facility or a voluminous quantity of records, or when the Commission needs to consult with another agency that has a substantial interest in the request. A requester should expect to receive a response by mail, generally with copies of released records, within two or three working days after the close of the initial 20 day period.

Except in the case of requests that qualify for expedited processing, requests are processed in the order in which they are received.